DA·EN
LIVECLOUD
Festival platform

The guest
is always
at the center

One verified guest at the center. Ticketing, app, payment and access all revolve around the same person. And every surface carries the festival’s own brand.

Ticketing · App · Payment · Access · Staffing · Settlement

POSSCANNERWRISTBANDAPPFMSWEBSHOP
See how
The surfaces

What the guest meets

The five surfaces the guest uses. Behind them all: one system and the same guest. Click through.

2 × Draft beer90
1 × Burger75
1 × Water25
Total190 ♦
01 / 05 · PAYMENT

Payment on site

  • A handheld payment terminal from Zebra, professional gear built for hard use.
  • The guest pays by holding the chip wristband to the device.
  • Payment is made with Beats. A transaction takes under three seconds.
02 / 05 · ACCESS

Access at the entrance

  • The same device scans the ticket at the entrance.
  • One piece of hardware handles both payment and access.
  • A scanned ticket is marked as used and cannot be used again.
190 ♦
03 / 05 · WRISTBAND

Chip wristband

  • A chip wristband carries the guest’s access and Beats balance.
  • The guest taps it at the entrance and at the bar.
  • Access is locked to the person behind the wristband.
Your ticket
04 / 05 · APP

The guest app

  • The app gathers ticket, programme, payment and messages in one place.
  • The app can be branded with the festival’s name and colours.
  • The guest manages their own tickets in the app.
tickets.your-festival.com
Buy ticket
05 / 05 · WEBSHOP

Ticketing online

  • Tickets are sold on the festival’s own domain, in the festival’s name.
  • There is no ticketing portal between the festival and the guest.
  • Customer data and purchases stay with the festival.
Features

Ticket, payment and identity

How identity, payment and tickets work. Click through.

MitID
Verified guest
Confirmed with MitID✓
01 / 05 · IDENTITY

Verified identity

  • The guest can confirm their identity with a national eID (MitID).
  • It is a genuine identity check, known in finance as KYC.
  • Access, ticket and payment are tied to a confirmed person.
Your balance
340 ♦for food and drink
Topped up+500
2 × Draft beer-90
↩ Remainder refunded after the festival
02 / 05 · BEATS

Beats, the currency on site

  • Beats is the festival’s own currency on site.
  • The guest tops up and pays with Beats at bars and stalls.
  • Unused balance is refunded after the festival.
Your ticket
Full pass3 days2.495
Fri
Sat
Sun · passed on
→ Split it, even on the day
03 / 05 · SPLITTING

Split a 3-day ticket into single days

  • A 3-day ticket can be split into single days.
  • Each day can be used, passed on or sold separately.
  • The split can happen right up to and including the day itself.
Resale
Full pass · 3 daysFor sale2.495
Buyer confirmed with MitID
→ Old ticket blocked, new one issued
04 / 05 · RESALE

Ticket resale

  • A ticket can be resold inside the system.
  • Both buyer and seller are verified.
  • The old ticket is blocked, and a new one is issued to the buyer.
Festival+
Festival+
399 kr./mo
Ticket secured every year✓
No queue, never sold out✓
05 / 05 · FESTIVAL+

Festival+, loyalty and predictability

  • The guest secures their ticket year after year, and the festival knows its sales early.
  • The ticket is secured. No queue, never sold out.
  • Paid in advance, not as credit.
Branding

Every festival gets its own identity

Colours, logo and name are set per customer. The same platform under the hood, the festival’s identity on top.

Festival A
Festival B
Festival C
Your brand
FMS · the control room

Behind it all: one place you run everything from

FMS is where you build the festival, run it and settle it. Here’s what it does. Click through.

Catalogue
Full passWebshop · App2.495
Festival+Webshop399/mo
CampingApp495
Draft beerPOS45 ♦
01 / 06

Set up the festival

  • Products, prices, tickets, camping and food. One catalogue.
  • Choose where it’s sold: webshop, app or both.
  • Change a price, and it changes everywhere at once.
Design
Your festival
● Live preview, before it reaches the guest
02 / 06

Design your brand

  • Colours, logo, screens and menus. Without a developer.
  • The app and webshop take on your look.
  • See the change instantly, before it goes live.
Staffing
Anna K.BarFri 16-22
MikkelGateSat 12-18
SofiePressAll days
→ Pay collected and sent to Danløn
03 / 06

Staffing and accreditation

  • Crew, shifts, artists, press and B2B. One place.
  • Zones are put on the wristband, locked to the person.
  • Pay is collected and sent to Danløn.
Beats
2,3M ♦in circulation, reconciled
Top-up+500
Purchase at the bar-90
Refund after festival-410
04 / 06

Beats and payment

  • Top-ups, balance and spend in one ledger.
  • Set up the POS: which products, which prices.
  • Unused balance is refunded automatically.
Live
On site9.640▲ live
Sold today1.284▲ live
05 / 06

Follow it live

  • Sales and guests on site, live.
  • Heatmaps show where it’s crowded, as it happens.
  • For emergency response and for pricing stalls and sponsorships.
Reconciliation
Card payments vs acquirer1.284.000
Beats in circulationreconciled
Orders traced to transaction100 %
→ Export straight to accounting
06 / 06

Reconcile and settle

  • Reconciliation against acquirer and bank, built in.
  • Export straight to accounting.
  • Every transaction can be traced to its order.
Proven in production

It has run a full festival

26,000+guests
30,000+active users
73bars and stalls
100 %reconciliation
3 daysfrom last sale to settlement

Measured at a real festival, not an estimate.

One platform, from ticket to settlement.

LIVECLOUD

Structure creates freedom in motion