Bemanding — CSV import, access, Beats
& the webticket flows

Personas

Both leader roles use the same webticket tools — the difference is scope: an area leader sees several teams, a team leader one.

FMS · Bemanding — the operator (admin)

Guide 1Prepare the sheet

One row per person. Headers are used verbatim. The last columns are access — an x grants it.

1. Role (Roller) = Områdeleder · Teamleder · Medarbejder. Team (Område) = the team name, identical for the whole team.
2. A staff member's Teamleder Fornavn/Efternavn links them to the right leader. The importer tolerates middle names and a single combined Navn field.
3. Fee type (Honorar Type): løn (needs CPR + address for Danløn) · faktura · vaerdikort (Beats). Set the Beats number for anyone who gets Beats.

Guide 2Import the CSV

One click builds the whole structure. Under Handel → Bemanding.

1. Pick the sheet (Choose file) and click Importér. Areas, teams, leaders and staff slots are created, with fee/Beats/shifts/access set from the columns.
2. Warnings appear if an access column matches no ticket product (it is skipped), or a row is missing area/e-mail.
3. Re-import is safe: already-claimed people are preserved; only open slots are rebuilt.

Guide 3The structure

The import builds a hierarchy: festival → area → team → staff. Leaders become owners of their unit.

1. Områdeleder → a unit of type område, owner. Teamleder → a unit of type hold, owner.
2. Medarbejder → attached to their team leader's team (by the Teamleder name) as a contact.
3. The area↔team hierarchy is set after import — just give each team a unique Område name in the sheet.

Guide 4Find & filter

Two views + search + filters make it easy to reach the right team or person.

1. Træ (tree) shows the hierarchy; Personer (people) is a flat list across all teams.
2. Search by name, e-mail, phone or access name — filters instantly.
3. Combine the filters (Alle roller · Alle statusser · Alle kontrakter · Alle data) — e.g. "staff without CPR".

Guide 5Track status

Expand a team to see each person's status as pills.

1. Green pills = done: Inviteret, Tilmeldt, ticket issued, Beats granted.
2. Grey pills = missing: Kontrakt, CPR mangler, Adresse mangler. CPR/address apply to løn staff only (for Danløn) and appear once the person is claimed.
3. Per person: Flyt to another team, or Luk adgang (close access).

Guide 6Invitations & QR

People with e-mail get a mail; teams without e-mail get a QR to self-enrol.

1. Send invitationer mails everyone invited who has an e-mail and resends to non-responders.
2. Del tilmeldings-QR per area/team: people scan and enrol themselves, even without e-mail.

Guide 7Move & close access

1. Flyt next to the person → pick a new team. The person and their status move with them.
2. Luk adgang withdraws the person's access (e.g. on a no-show). The action is logged.
3. A claimed person's data survives re-import; only open slots are rebuilt.

Guide 8Access & SKUs

Access columns are issued as tickets. On shift for several days → the access is issued per day.

1. Each access matches a ticket product (SKU) whose handle holds the zone + day token.
2. Day multiplication: two shift days → two tickets for that access. Camping ticks work the same way.
3. If the SKU does not exist yet, the import warns you — so you can create it before the festival.

Guide 9Export to Danløn

1. Click Eksportér → the file holds name, fee, CPR + address for løn staff.
2. Fictitious test CPRs (from MitID test) are deliberately blanked with a warning — so test data can never reach real payroll.
3. Missing CPR/address on a løn person shows as grey pills — remind the person to complete their profile.

Webticket · sign in & profile

Guide 10Sign in

All leaders and staff use the webticket. Two ways to sign in.

1. MitID (recommended) — confirms identity and auto-fills CPR + address if the person is on payroll.
2. E-mailkode — pick the tab, enter the e-mail, type the one-time code. Arriving via an invitation locks the e-mail to the invited address.

Guide 11Complete profile (CPR + address)

Payroll staff are asked to finish their profile. Stored encrypted, used only for Danløn, never shown to anyone.

1. With MitID, the fields are pre-filled from the MitID claims (source marked as MitID-verified).
2. With address protection or a hidden CPR, the fields come up empty — the person types them in (source = manual).
3. After Gem og fortsæt, CPR registreret / Adresse registreret turn green — including in the office's Bemanding view.

Webticket · area & team leader

Guide 12See your team

As a leader you see your people with status and actions. Area leader sees several teams; team leader one.

1. Search by name, e-mail or access name to reach the right person fast.
2. Each person shows their status: claimed, which access, how many Beats.
3. Open slots can be named (Sæt navn) or re-invited (Gensend).

Guide 13Hand out access

1. Sæt navn on a slot (or name only, no e-mail — becomes a slot to fill later).
2. Bulk QR: one QR/link for several slots at once.
3. Print passes (QR + name + day). The access becomes a scannable ticket on their profile.

Guide 14Hand out Beats

Beats are festival credits people pay with. Hand out per person.

1. Click ⚡ Beats next to the person.
2. Enter the amount (up to what the pool has left) and an optional note. Confirm.
3. Beats land on the person's wallet instantly. You can track what's been handed out and what's left.

Guide 15Invitations & contracts

1. Gensend an invitation to a non-responder, or invite via QR so people enrol to your team themselves.
2. Under Kontrakter you can view contracts and sign your own digitally; staff sign theirs on their own login.

Webticket · staff member

Guide 16My tickets

The staff member's home page: payroll status, their access, their Beats.

1. Løn-status: green = on file, grey = missing. If grey, finish the profile under Profil.
2. Mine billetter: access as QR codes, ready to scan and to link to a wristband.
3. Wallet: the Beats balance.

Guide 17Wallet & Beats

1. See the Beats balance.
2. Køb beats — buy more with a card (top-up).
3. Udbetal — cash out Beats, if the festival allows it.

Guide 18Resale & contract

1. Under Gensalg, list a ticket you won't use for resale (if allowed for that ticket), or buy one that's listed.
2. Under Kontrakter, read and sign your contract digitally — the leader and office see it's signed.

End to end · persona journeys

The three journeys tie the flow together. Black border = FMS, blue border = webticket.

Admin (festival office)

Area / team leader

Staff member